Context HelpIf you lose your way inside our Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A context menu will open. It offers detailed info about all the operations that you can carry out on the given page. Each context menu shows up on the very same page so that you can swiftly get back to your work.
Video TutorialsWe have a rich library of tutorial videos explaining how to work with our Control Panel. They're made for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.If you can't discover the solution you searching for, check out our comprehensive Frequently Asked Questions database, which contains questions asked by actual customers and provides real solutions. We frequently "revamp" our Frequently Asked Questions database with new Q&A's in order to embrace all the new additions and innovations associated with our system.
Ticketing SystemIf you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can contact our excellent team of customer service technicians available 24x7x365 and ready to assist you with any query. Each support ticket you submit will be answered within sixty minutes (the average response time being only twenty mins), so you will not have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 313428
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com